In today’s global marketplace, the cosmetics industry is booming with opportunity, but for brands looking to sell in the UK and EU, there’s one critical factor that can mean the difference between success and a shipment seized at customs: regulatory compliance.
We recently saw a post by a UK customs officer on LinkedIn which served as a stark reminder of this reality. The officer shared how cosmetics are regularly stopped at the border because they lack the proper documentation and fail to meet legal standards. It’s a growing issue – and one that underscores just how many brands remain unaware of the stringent requirements involved.
At Guardpack, we have seen this time and again: businesses mistakenly believe that launching a cosmetic product is as simple as having a formula and packaging it up. But the legal requirements for cosmetics in the UK and EU are complex and non-negotiable. Misunderstanding them can lead to costly delays, reputational damage, and even legal penalties.
As a trusted UK manufacturer, we break down the myths, the facts, and how you can avoid your product being ‘stopped at the border’.
“All I need is a Safety Data Sheet”
This is one of the most common misconceptions we hear. Many brands think that a Safety Data Sheet (SDS) is all that’s required for a cosmetic product to be sold legally. The truth is that cosmetic products are actually exempt from needing SDSs under UK and EU law. What you do need goes far beyond that, and without it, your product isn’t legally marketable.
What’s Legally Required to Sell Cosmetics in the UK and EU?
Here’s what every cosmetic product must have before it can legally be sold or exported in the UK and EU:
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Cosmetic Product Safety Report (CPSR)
This is a detailed toxicological and safety assessment conducted by a qualified safety assessor. It ensures that the product is safe for human use when applied under normal or reasonably foreseeable conditions.
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Product Information File (PIF)
The PIF is a comprehensive dossier containing everything from the CPSR to manufacturing methods, proof of claimed effects, and animal testing declarations. This must be readily accessible to authorities at a UK or EU address.
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Proper Labelling
Cosmetics must comply with strict labelling rules, including:
- Ingredients (INCI names)
- Use-by dates or PAO (Period After Opening) symbols
- Manufacturer or Responsible Person contact details
- Batch numbers for traceability
- Product function, unless it’s clear from the presentation
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Responsible Person (RP)
Under both UK and EU law, a designated Responsible Person must be appointed to ensure regulatory compliance. This individual or company must be based within the region of sale (UK or EU) and is legally accountable for the product’s conformity.
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Product Registration
Before any cosmetic product hits the market, it must be registered:
- In the UK, this means notifying the Office for Product Safety and Standards (OPSS)
- In the EU, it means submitting the product to the Cosmetic Product Notification Portal (CPNP)
So, Why Are Products Still Being Stopped at Customs?
Many brands either aren’t aware of these requirements or rely on suppliers who don’t provide proper documentation. When customs officials request a PIF or evidence of RP registration and it isn’t available, the product is seized or destroyed. No appeal, no refund, just loss.
How Guardpack Helps You Get It Right
At Guardpack, we aren’t just your wipe and sachet manufacturer, but we act as your trusted partner, guiding your brand through every regulatory requirement to ensure your cosmetics are fully compliant before they leave our facility.
When when you work with us, we:
- Act as your Responsible Person for the UK and EU
- Produce and hold your Product Information File
- Arrange your Cosmetic Product Safety Report
- Register your product on the appropriate portals (OPSS or CPNP)
- Ensure all labelling meets legal standards
As a trusted UK manufacturer an essential part of what we do, this is all included as standard in our service. No hidden costs and no last-minute surprises.
The Importance of Working with Reputable Partners
As regulators continue to crack down, more customs seizures are happening. Whilst that might feel like an inconvenience, it’s essential because it protects consumers and maintains trust in the cosmetics industry. At Guardpack, we have always been vocal about how important it is to use a reputable cosmetic product manufacturer. As we’re clearly seeing more of, not everyone knows how to ensure your product meets legal requirements across borders. That’s why it’s fundamental to partner with a trusted manufacturer who genuinely cares, guides, and who takes regulatory compliance seriously. It’s a necessity for any brand with national and global ambition.
Don’t Let Compliance Be an Afterthought
As regulations continue to tighten, selling cosmetics in the UK and EU demands more than just a great product, it requires detailed documentation, correct labelling, and an expert partner who knows the law and regulations inside and out. Failing to have this will result in failed shipment, risking product longevity, your reputation and money. At Guardpack, we can ensure your regulatory compliance so that you can focus on growing your brand with confidence.
If you’d like to know more about current cosmetic regulations and packaging and labelling for your products in the cosmetics industry, get in touch with Guardpack today by filling out our contact form. You can also email us at trade@guardpack.co.uk, or speak to one of the team today on 01245 505807. We look forward to hearing from you!